1. How payment works
Customers pay the Task Amount through StreetTasker using Paystack. When the work is done the Customer gives the Tasker a Completion Code. This starts a 24-business-hour Clearing Period. After clearing, the Tasker's earnings move from pending to available in their StreetTasker Wallet, and the Tasker manually requests a withdrawal to a verified bank account.
We keep a 12% Platform Commission. Paystack's Processing Fee is separate and is borne by the Tasker. The Wallet is a record of balances inside StreetTasker. It is not an escrow account, a trust account or a bank account.
2. Worked example
| Step | Amount |
|---|---|
| Agreed Task Amount (paid by Customer) | ₦100,000 |
| StreetTasker commission (12%) | ₦12,000 |
| Tasker share before Processing Fee (88%) | ₦88,000 |
| Paystack Processing Fee (1.5% + ₦100 on ₦100,000) | ₦1,600 |
| Net amount credited to the Tasker | ₦86,400 |
Fee source: Paystack's published Nigeria pricing for local payments is 1.5% + ₦100 per transaction, capped at ₦2,000, with the ₦100 waived on amounts under ₦2,500 (Paystack support, checked 7 November 2026). Paystack sets its own rates and may change them, and international cards cost more. The example excludes any VAT Paystack adds, taxes, refunds, adjustments or other disclosed charges. The actual Processing Fee is shown to the Tasker before the engagement is accepted.
3. Completion Code
Customers give the Completion Code only when satisfied that the agreed work is done. Taskers must not ask for or use it before finishing the work, and Customers must not give it to anyone but the Tasker who did the work.
If the Customer will not or cannot provide the code despite satisfactory completion, the Tasker may request a manual completion review. We may ask for evidence from both sides before releasing payment.
4. Clearing Period and business hours
After a valid code, earnings show as pending for 24 business hours. The period allows reconciliation, payment confirmation and the detection of disputes or payment problems.
Business hours run Monday to Friday, 8:00 am to 5:00 pm West Africa Time. Saturdays, Sundays and Nigerian public holidays are not counted, so a code given late on Friday may not clear until Tuesday or later. 24 business hours is about two and a quarter business days. The clock may be paused while a hold applies.
Clearing does not guarantee immediate bank settlement.
The Clearing Period applies to every Tasker's earnings, with no exceptions based on how long a Tasker has been on StreetTasker. Holds under section 7 still apply.
5. Wallet: pending and available balances
The Wallet shows pending and available balances separately, plus your history of credits, debits, adjustments and withdrawals.
The Wallet is a platform ledger and balance feature. A displayed balance does not by itself mean the money is held in a separate bank account or trust for you.
Gift card balances that you redeem also appear in your Wallet and can only be used for bookings, not withdrawn.
6. Withdrawals
Only available balance can be withdrawn, and you must request it yourself. The minimum is currently ₦500. Earnings can be withdrawn once the Clearing Period ends.
Withdrawals go only to a verified bank account in your own name. You are responsible for entering your bank details correctly. Your first withdrawal needs identity verification, and the name on your ID must match the name on the bank account. A Customer whose payments on the Platform pass ₦10,000 in total must verify before paying more. We may require extra identity or account verification in other cases.
Withdrawals may be delayed by provider or bank issues, suspected fraud, unresolved disputes or compliance checks.
Failed or reversed payouts. If a transfer fails or is reversed, we reconcile it with Paystack and return the amount to your available balance. We notify you of processed withdrawals.
7. Holds, reversals and chargebacks
We may place a proportionate hold on the affected amount, with notice, for an unresolved Customer dispute, suspected fraud, chargeback or reversal, unauthorised transaction, security investigation or legal restriction. We will review the matter promptly and tell you the outcome.
If a payment is reversed or charged back after earnings were credited or withdrawn, we may recover the amount properly attributable to it, using fair procedures and supporting records.
We may correct genuine accounting errors, duplicate credits and fraudulent transactions.
8. Records and help
We keep records of payments, commissions, processing fees, wallet entries, clearing and withdrawals. You can ask support to explain any transaction: support@streettasker.com.
Taskers are responsible for their own taxes. Subscription and gift card payments are covered in the Terms and the Refund Policy.
Related documents: Terms · Privacy · Cookies · Verification consent · Refunds & disputes · Community standards · IP complaints · Accessibility
Operated by Street Taskers Ventures, a registered business name in the Federal Republic of Nigeria. Questions: support@streettasker.com.